Privacy policy

TREATMENT OF CUSTOMER DATA Informative clause: The text shown below must be included in all those forms that you use to collect personal data from your customers, whether it is done on paper or through a web form. Data of the data controller: Identity: Vallalba Real Estate – NIF: B-42520346 Postal address: Avda. Joaquín Arias 1, Local 10 03540 Alicante Telephone: 678980201 – Email: “At Vallalba Real Estate we process the information you provide us with in order to provide you with the requested service and carry out your billing. The data provided will be kept as long as the commercial relationship is maintained or for the time necessary to comply with legal obligations and attend to possible responsibilities that may arise from compliance with the purpose for which the data was collected. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain information about whether at Vallalba Real Estate we are processing your personal data, so you can exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to your treatment before Vallalba Real Estate, Avda. Joaquín Arias 1, Local 10 03540 Alicante, attaching a copy of your ID or equivalent document. Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, you may file a claim with the national control authority by contacting the Spanish Agency for Data Protection, C/ Jorge Juan, 6 – 28001. Madrid. REGISTRO DE ACTIVIDADES DE TRATAMIENTO El responsable del tratamiento debe revisar los datos consignados en los apartados de los Registros de Actividades de Tratamiento generados y verificar que se corresponden con las circunstancias exactas de los datos recogidos, las comunicaciones realizadas y demás condiciones de cada uno de los tratamientos. Tratamiento: Clientes  
a)  Responsible for the treatment Identity: Vallalba Real Estate – NIF: B-42520346 Postal address: Avda. Joaquín Arias 1, Local 10 03540 Alicante Email: Telephone: 678980201
b)  Purpose of the treatment Customer relationship management
c)  Stakeholder Categories Customers: People with whom a business relationship is maintained as customers
d)  Data categories Those necessary for the maintenance of the commercial relationship. Identification: name and surname, NIF, postal address, telephone numbers, e-mail Bank details: for direct debit payments
e)  Recipient Categories State Tax Administration Agency
f)  International transfers International transfers are not planned
g)  Term of deletion Those provided for by tax legislation regarding the prescription of responsibilities
h)  Security measures Those reflected in the ANNEX SECURITY MEASURES
  EXHIBIT   INFORMATION OF GENERAL INTEREST This document has been designed for low-risk personal data processing, from which it can be deduced that it cannot be used for personal data processing that includes personal data related to ethnic or racial origin, religious or philosophical political ideology, union affiliation, data genetic and biometric data, health data, and data on the sexual orientation of individuals, as well as any other data processing that entails a high risk to the rights and freedoms of individuals. Article 5.1.f of the General Data Protection Regulation (hereinafter, GDPR) determines the need to establish adequate security guarantees against unauthorized or illegal treatment, against the loss of personal data, destruction or accidental damage. This implies the establishment of technical and organizational measures aimed at ensuring the integrity and confidentiality of personal data and the possibility of demonstrating, as established in article 5.2, that these measures have been put into practice (proactive responsibility). In addition, it must establish visible, accessible and simple mechanisms for the exercise of rights and have defined internal procedures to guarantee effective attention to the requests received.   ATTENTION OF THE EXERCISE OF RIGHTS The person responsible for the treatment will inform all workers about the procedure to attend to the rights of the interested parties, clearly defining the mechanisms by which the rights can be exercised (electronic means, reference to the Data Protection Officer, if any, postal address , etc.) and taking into account the following: Upon presentation of their national identity document or passport, the holders of personal data (interested parties) may exercise their rights of access, rectification, deletion, opposition, portability and limitation of treatment. The exercise of rights is free. The person responsible for the treatment must respond to the interested parties without undue delay and in a concise, transparent, intelligible manner, with clear and simple language and keep proof of compliance with the duty to respond to requests for the exercise of rights made. If the request is submitted by electronic means, the information will be provided by these means when possible, unless the interested party requests that it be otherwise. Requests must be answered within 1 month of receipt, and may be extended for another two months taking into account the complexity or number of requests, but in this case the interested party must be informed of the extension within one month from of receipt of the request, indicating the reasons for the delay.

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